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News: Tackling hate crime in Liverpool

A group of Liverpool based social landlords have been working to combat hate crime and to define a consistent approach in their response to incidents. They have recently signed up to a set of standards which is the first step in ensuring consistency in the service provided for victims.

The partnership is made up of 14 social landlords and is supported by local agencies including Merseyside Police, Merseyside Fire & Rescue Service, Stop Hate UK and Victim Support.

The need for a simplified and improved service for victims of hate crime came from research into race hate crime, originally undertaken by Steve Biko Housing Association.

The launch of the service standards at an event held at Merseyside Maritime Museum, saw key speakers from Victim Support, Citysafe and Merseyside Police give their perspective on hate crime.  Delegates also heard first hand a harrowing story from the victim’s point of view, as well as viewing a film which listed the horrific details of the deaths of fifteen victims of hate crime.

Tracey Gore, director, Steve Biko Housing Association said: “In adopting these service standards for dealing with hate crime, we will deliver the service with a greater consistency,  improve communication between the victims, RSLs and other agencies and deliver improved support for victims with more effective action taken against the perpetrators of hate crime.”

Debbie Jones, team leader, LHT North Neighbourhood Office said: “The delivery of these service standards has been as a result of 18 months joint work for the task group including setting up the framework which will allow the standards to function and be of maximum benefit to victims of hate crime.”

Andy Hall, divisional manager for Merseyside & Cheshire Victim Support added: “There is still much work to be done in developing the infrastructure to tackle hate crime in our society.  We are grateful to all the RSLs and partner organisations involved in making this happen and expect to see the benefits for our service users.”

The standards state that service providers will, as a minimum:

The Liverpool RSL task group for combating hate crime is made up of the following members:

This article is reproduced courtesy of

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